About us

Terms and condition

The following terms of service (these "Terms of Service"), govern your access to and use of the LiveMentor web application, including any content, functionality and services offered on or through www.LiveMentor.gritinai.com (the "Site") by GritinAI Global Ltd. (Opolo Innovation Hub, behind the Faculty of Education, University of Benin, Edo state, Nigeria). GritinAI Global Ltd is referred hereto as "LiveMentor" "we" or "us" and "you" or "user" means you as an user of the Site.

Before using the Site, please carefully read the Terms of Service. You agree to be bound by these Terms of Service, LiveMentor Payment Terms, found here ("Payment Terms"), LiveMentor's Community Standards, found here, and any additional standards, conditions, policies, guidelines, and in-product disclosures (collectively, the "Terms"), which are incorporated herein by reference, by using the Site, creating an account, or clicking to accept or agree to the Terms of Service when this option is made available to you. You also confirm that you have read and understood our privacy policy, which is available here. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

If you have any queries about the Site or the Terms, our Customer Support team is here to help you around-the-clock. You can reach our Customer Support staff by sending us a request here. For additional information on our designated contact points, see here.

1. Key Terms

  • Learners are users who purchase sessions on LiveMentor.
  • Instructors refers to Mentors and Tutors that provide sessions on LiveMentor
  • Custom Sessions are exclusive proposals that a Instructor can create in response to specific requirements of a Learner.
  • Sessions are services offered on LiveMentor.
  • Hourly Rate means the rate per hour charged per sessions by Mentors
  • Proposals are the formal agreements between a Learner and Instructor.
  • Instructor Page is where Instructors can include all of their information, present a portfolio of other works, showcase their Professions and anything that could be helpful to learners.

2. Overview

Only registered users may learn and teach/mentor on LiveMentor. By creating an account, you commit to provide us accurate, full, and current information about your company or personal details, and to updating such facts as soon as necessary. Furthermore, you are prohibited from opening an account for deceptive or fraudulent intent. Any activity on your account and the confidentiality and security of your password are entirely your responsibility. Any actions or inactions you take in relation to your account are not our responsibility.

12. General Terms

12.1 Changes to these Terms

LiveMentor may make changes to these Terms from time to time. When these changes are made, LiveMentor will make a new copy of the Terms available on the respective page.

You understand and agree that if you use LiveMentor after the date on which the Terms have changed, LiveMentor will treat your use as acceptance of the updated Terms. If you do not agree to the changes of the Terms, you will have to deactivate your account.

LiveMentor may change these Terms due to changes in the Site, the Site's policies, the services and in the usual course of developing our product, changes in any relevant feature or functionality of the Site, changes in circumstances beyond our reasonable control, to adapt to new technologies, and to address changes in law and regulatory requirements as well as security and fraud issues.

12.2 Indemnification

To the fullest extent possible pursuant to applicable law, you agree to defend, indemnify, and hold LiveMentor harmless, including its officers, directors, or shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys' fees) arising from: (1) your violation of any of these Terms or any other LiveMentor Terms, policies and standards; (2) your violation of any third-party right, including any intellectual property right, access rights, property, or privacy right; and/or (3) any other type of claim that your Profile Page, Instructor Page, Sessions, your profile and/or your use of the Site or LiveMentor services caused to a third party, provided that LiveMentor acts with reasonable professional diligence.

12.3 Severability

If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. LiveMentor's failure to enforce any part of the Terms is not a waiver of its right to later enforce that or any other part of the Terms.

12.4 Entire Agreement

Our Terms constitute the entire agreement concerning the subject matter therein, and supersede any other agreement regarding the Site or services.

12.5 Interpretation

Any heading, caption or section title contained herein, and/or any explanation or summary columns, is provided only for convenience, and in no way alters and/or amend the provisions within the Terms nor shall it legally bind us in any way.

The original language of the Terms is English. LiveMentor makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.