1. HOW WE COLLECT YOUR PERSONAL DATA.

As a website-based learning platform, we regularly receive personal data as part of our services. The personal data that we collect and process may include:

Personal data that you give us, including:

1. Registration. We collect the mandatory information required to create your user account and to register for the services we provide on our website, meaning your name, email address, and password.
2. Profile. You have choices about the information in your profile, such as, whether to provide your date of birth, title, photograph, country, education, professional skills, and employment preferences. You don't have to provide additional information in your profile; but profile information helps you to get more from our services, like being matched with the right mentor/tutor/enthusiasts.
3. Technical information. We keep a record of any correspondence between you and us, such as information that you send when you report a problem with our website or service.
4. Any other information relating to you which you may provide to us.

2. Information that we collect automatically from a third-party source, including:

1. Email Authentication Information. If you register on our website using email, we will access certain personal data (e.g., name, email) from your email social media profile according to the terms and conditions of those platforms.
2. Technical Information. When you visit our website we collect information relating to the devices you use and the networks to which you are connected. This technical information, includes your IP address, log-in information, bandwidth used, time of visit, browser type and version, browser plug-ins types and versions, operating system, information about your visit including the URL clickstream, download/upload errors, pages visited, page interactions, and other connection data held in our logs. We collect this information using different technologies, like cookies (see our Cookies Notice).

3. HOW LONG WE RETAIN YOUR PERSONAL DATA.

We retain your personal data so long as you have an account with us. If you close your account, your personal data will be immediately deleted.

Information you have shared with others (e.g., through messages, chats or on message boards/walls) will remain visible after you close your account, but will be anonymized. Your profile may continue to be displayed in the services of others (e.g., search engine results) until the user refreshes their cache.

If your account is suspended or blocked, we will keep your data for a period of between 2 and 5 years to prevent you from circumventing the terms and conditions of our website.

We may also retain your personal data for an additional period to the extent necessary to assert or defend against legal claims.

4. HOW WE USE YOUR PERSONAL DATA.

We use your personal data to provide, support and develop our innovation platform service. We use your personal data to:

• allow you find a mentor/tutor/enthusiasts on our platform;
• enable you to personalize your user profile/account;
• send you service-related information (e.g., confirmation of your session) by email and/or any other communication means;
• enable you to communicate and interact with other mentors/tutors/enthusiasts;
• publish an announcement that you are a finalist or winner of a challenge;
• give you access to our support services to enable you to communicate with us;
• keep our website secure and safe;
• measure or understand the effectiveness of advertising and to deliver relevant advertising to you;
• target you for ads on social media platforms (like Facebook);
• send you, in accordance with applicable laws and where required, with your consent, marketing materials and suggestions of our services (e.g., up-coming challenges) that may interest you;
• notify you about changes to our services;
• administer our website, including for troubleshooting, access, data analysis, testing, research, analytic and survey purposes;
• improve our website to ensure that content is presented in the most effective manner; and
• comply with our legal obligations, including court orders and other legal or regulatory requirements.

5. HOW WE SHARE YOUR PERSONAL DATA.

We may share your personal data with GritinAI affiliates, for the purposes outlined in this Privacy Notice.

Profile. As a tutor/mentor when you use our services, your profile is fully visible to all users on the platform including tech enthusiasts, other mentors/tutors. Certain profile information (e.g., name, photo, etc.) can also be visible to others on our website (e.g., visitors to our website or users of third-party search engines). As a student/tech enthusiast your profile is visible to us and your chosen tutor/mentor.

We only share your personal data with third parties in the following cases:

• where it is necessary to perform our services;
• to assist us in the improvement and optimization of our website by using analytics and search engines;
• it is explicitly requested by you (e.g., when registering through email authentication);
• it is based on your consent and/or our legitimate interest (i.e. providing you with meaningful advertising);
• if we are required to do so by law or in a good faith belief that disclosure is reasonably necessary to respond to claims asserted against us, to comply with legal proceedings, in the framework of an investigation, or protect the rights, property or personal safety of Agorize or its members;
• if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer; and
• if all or part of our assets are acquired by a third party, your personal data may be included as transferred assets.

If you decide to share your personal data with us by using email authentication, the latter's privacy policies will apply to you. We do not control the collection or processing of your information by such platforms.

6. THE LEGAL BASIS FOR DATA PROCESSING

We collect, use and share the data that we have in the ways described above:

• as necessary to provide the services on our website and fulfill the Terms and Conditions;
• consistent with your consent, which you may revoke at any time through your profile page;
• as necessary to comply with our legal obligations;
• as necessary for our legitimate interests, including our interests in providing an innovative, personalized, and effective service to our users and partners, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

7. DIRECT MARKETING EMAILS AND TARGETED ADS ON SOCIAL MEDIA PLATFORMS.

In accordance with applicable laws and where required with your consent, we may use the information you give us on our website for electronic direct marketing (e.g. receiving our newsletters, invitations to upcoming sessions or events and other communications that we think may interest you). You can withdraw your consent at any time by unticking the relevant box in your user account, clicking on the unsubscribe link in each GritinAI email, or contacting us at the details provided below.

Regarding targeted ads and content, you can object at any time by configuring your settings regarding advertisement on your social media account (e.g., Facebook).

8. TRANSFERRING YOUR PERSONAL DATA.

We store your personal data in the cloud. We may also transfer personal data to third parties for example (but not limited to) sub-contractors and third parties involved in providing services. When we transfer your personal data, we will do this in accordance with applicable data protection laws and will take appropriate safeguards to ensure its integrity and protection.

9. HOW WE KEEP YOUR PERSONAL DATA SECURE.

We will take appropriate technical and organizational measures against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data in accordance with our internal security procedures covering its storage, access and destruction.

10. YOUR RIGHTS REGARDING PERSONAL DATA.

In addition to your rights under applicable data protection legislation and where we are permitted or required by applicable law and regulation, we will provide you, upon request, with a copy of your personal data and we will correct any errors identified by you. You also have the right to receive and/or have us transfer to another data controller a subset of your personal data. You have the right to object to and restrict our processing of your personal data as well as the right to lodge a complaint with supervisory authorities regarding the processing of your personal data. All such requests, or any questions or comments regarding this policy or our handling of your personal data, should be addressed to privacy@agorize.com.

11. LINKS.

Our website contains links to other websites, including to partner companies. Those websites have their own privacy practices, for which we do not accept responsibility or liability. Please review those policies before submitting any personal data.

12. UPDATES.

This Privacy Notice was updated in February 2025. We reserve the right to amend this Privacy Notice from time to time to reflect changing legal requirements or our processing practices. Any such changes will be posted on this website and will be effective upon posting.

13. COOKIE POLICY

A cookie is a file that records information relating to your navigation on our website www.agorize.com (date and time the pages were loaded; browser used and language; pages viewed, frequency and duration of visits to the site, number of visits, sources of the visit, location) and can facilitate your visits to the site.

At any time, you can delete cookies, refuse installation of new cookies or be notified before a new cookie is installed by configuring your browser following the instructions below.

By continuing to use our site you accept this cookie policy and agree to the use of cookies on your computer.

Please note that if you uninstall a cookie or refuse the installation of cookies, you may not be able to use some of our services on our website.

Types of cookies

We use the following types of cookies:

• Session cookies for site management: when you access the site, a cookie "token" with a unique encrypted session id code is passed to your computer. This token then controls your access to the site for that session, and is deleted once you close your browser or log off from the site. These cookies also allow us to identify your device and preferences when you return to our website, such as customized features, language and regional preferences. These cookies are an essential part of the site delivery system, and you will not be able to fully use our site without these cookies enabled. [The information gathered by these cookies is anonymous, and is used only to improve your experience on our website.]
• Persistent cookies for site management: if you register on the site and select the "Remember me" option, a persistent cookie is passed to your computer. This cookie is not deleted when you leave the site or close your browser, but is saved on your computer. This cookie contains an encrypted user id code that identifies your computer upon future visits and automatically logs you into the site. This cookie is functional, and is designed to remember your preferences, to make your experience on our site better. [It does not contain any personal information that could be used to identify you.
• Analytics cookies: We use Google Analytics and Hotjar to monitor traffic on our site. When you visit our site, these programs set certain cookies that record statistical information about your visits to the site. We measure the number of visits, the number of pages viewed as well as visitors' activity on the site and their frequency of return. This helps us improve our website and its functionality, for example, by ensuring that users can navigate it intuitively. These cookies do not store any personal information that could be used to identify you.

What cookies are installed?

Cookies installed by LiveMentor:

Third-party cookies:

How to delete, be notified when cookies are installed or configure your browser?

Clearing cookies already installed on your computer.
You can clear the cookies already installed on your computer by clearing your browser's cache. For instructions on how to remove cookies on the Chrome, Firefox, Safari, Opera, and Internet Explorer browsers, click here.

Configuring your browser to refuse cookies, or to be notified when cookies are installed.
All web browsers enable you to set your cookies preferences before you navigate the internet. For instructions on how to configure your web browser to refuse cookies or to notify you when cookies are installed, click here.

If you have questions about our Cookies Policy, please email us at info@livementor.com.